Recently, GW Guanghui Laser received an honor banner from Baisen Intelligent Equipment (Guangdong) Co., Ltd. - "Light speed response to solve urgent problems, craftsmanship like a torch casting responsibility". This banner full of trust is not only a recognition of GW Guanghui Laser's hard core technology strength and ultimate service spirit, but also confirms its deep practice of the "customer-centric" concept.

01 Customer pain point: High reactivity material cutting dilemma, urgent need for hardcore solution

As an important participant in the field of laser equipment manufacturing, Baisen Intelligent encountered a difficult challenge when undertaking an order for a precision electronic device: the high reactive materials such as brass and purple copper used extensively in its cutting products frequently caused unstable light spots and severe equipment wear during the cutting process using other brands of lasers, resulting in low processing efficiency and low yield. The strong reflection characteristics of high reflectivity materials on laser energy, like a "roadblock" on the production line, not only affect order delivery, but also restrict customers' expansion in the field of high-end precision machining. Faced with the common challenges in this industry, Baisen Intelligent immediately issued a technical support request to GW Guanghui Laser.

02 Technical breakthrough: ABR super strong anti high anti technology, hardcore breakthrough

After receiving an urgent request from Baisen Intelligent, GW Guanghui Laser immediately activated the "Customer Response Speed Channel". The core product for precise matching of anti high reflectivity - YLLM-6000W fiber laser. This product is equipped with the ABR ultra strong anti high reflectivity technology independently developed by GW Guanghui Laser. Through multiple anti high reflectivity structure designs, it achieves full chain innovation from optical system, heat dissipation control to resonant cavity protection:

Core breakthrough: effectively suppressing over 99% of the return light energy, significantly reducing damage to laser core components caused by high anti material processing;

Performance improvement: Equipment stability has increased by 60%, and the yield rate of continuous processing of materials such as brass and copper has exceeded 99%;

Long term empowerment: By using anti high reaction technology as a "moat", the service life of equipment is extended, providing long-term guarantee for customers to reduce costs and increase efficiency.

ABR technology is not a simple parameter optimization, but a high reflectivity solution reconstructed from the underlying optical design. ”We are committed to accurately empowering our customers with value with every beam of light, "said GW Guanghui Laser Service Manager

03 Service Breakthrough: Rapid Response, Overnight Attack Showcases Service Temperature

In addition to technical hard power, GW Guanghui Laser's service team interprets the connotation of "light speed response" with a "customer-centric" attitude:

Starry Night Assistance: Upon receiving the request, the Guanghui engineering team rushed to the customer site overnight to debug equipment parameters and optimize process paths;

Full process escort: While solving the cutting problem, the team also conducted systematic training on equipment maintenance, fault prediction, etc., upgrading "one-time problem solving" to "continuous capability empowerment". The engineers at GW Guanghui not only helped us overcome production bottlenecks, but also taught us how to use technology and maintain equipment effectively. This' teaching people how to fish 'service is the true long-term value. ”The person in charge of Baisen Intelligence sighed.

Long term collaboration: Establish exclusive service channels, track equipment status in real-time through remote monitoring systems, and ensure worry free operation of customer production lines.

04 Honor witnesses the original intention of "technology+service" dual wheel drive

'Light speed response to solve urgent problems' is a recognition of the' Light speed 'service system by customers - from receiving requirements to implementing solutions, immediate response, arriving on site within 24 hours and solving problems; Craftsmanship like a torch casting responsibility "is a commendation for GW Guanghui Laser's decade long deep cultivation of anti high reflectivity technology - from multiple anti high reflectivity structure design to full chain reliability testing, ABR technology has become the" standard solution "for processing high reflectivity materials such as copper, aluminum, gold, silver, etc., helping over 300 customers worldwide break through the bottleneck of high reflectivity processing.

This banner is not only an honor, but also a motivation. Today, as laser processing advances towards high precision and reliability, GW Guanghui Laser firmly believes that true hardcore technology is not only a breakthrough in parameters, but also the ability to create value for customers; True customer centricity is not only about response speed, but also about the determination to grow together with customers. In the future, Guanghui will continue to be driven by the dual wheel of "technical depth x service temperature", allowing laser technology to "turn reflection into power" in more difficult processing scenarios. We not only need to be the pioneer of hard core anti high reflectivity technology, but also the ultimate service practitioner!